One address, read by the people who maintain the site. It is the fastest route for a game that misbehaves, a figure that looks wrong, or a question the rules panels do not answer.
A game that will not start, freezes mid-round or settles a hand incorrectly
A probability, payout or rule stated anywhere on the site that you believe is wrong
A layout that breaks on your device, or a control you cannot reach with a keyboard
Text that is unclear, misleading or reads as though it promises something it should not
An accessibility problem — contrast, screen-reader labels, focus order
A question about how the coin balance or the daily top-up works
Bug reports travel much faster with the page address, your browser and what you did just before it went wrong. A screenshot helps more than a description.
What we cannot do
Requests that go nowhere
Coins cannot be bought, gifted, restored or transferred. There is no payment system and no account system, so there is nothing to move. If your balance is low, the daily top-up and the reset button are free and always available.
We cannot advertise or link to gambling services. Partnership, affiliate and link-exchange requests are declined without exception.
We cannot give gambling advice. If real-money play is causing harm, the responsible play page lists free, confidential services across Canada that can.
There is no phone line and no postal address for this site — email is the only route in, and it reaches the same people either way.
